We design worlds you can feel
Room Service is a sensory design consultancy for boutique hotels and hospitality brands.
We design experiences people feel – crafting the mood, rhythm, and emotional architecture of a place. Our work moves beyond the visual, engaging all five senses to create atmospheres that linger in memory.
In an age lived through screens, Room Service designs for the body as much as the eye.
We believe hospitality is theatre: a choreography of scent, sound, texture, and timing. Each project begins with research into how people live, gather, and connect in a specific place. From there, we shape a sensory identity – rooted in locality, elevated by design, and realised with feeling.
Research over trend.
Emotion over aesthetics.
Ritual over routine.
Local truth over global sameness.
Atmosphere over algorithm.
Founded by Clare Walsh, Room Service draws on a background in art direction, interiors, and brand experience.
Clare has worked with clients including Apple, Nike, COS, LVMH, Burberry, and the Guggenheim, and holds a Master’s in Interior Design from the Royal College of Art. Her practice sits between culture and commerce, exploring how sensory design can make hospitality more human – and more memorable.
Clare also designs a range of mouthblown glassware, inspired by memory and ritual.
We believe the future of design is sensory, social, and real – rooted in how people gather, host, and experience the world together. Room Service exists to create those moments.
